Practice Policies

CONFIDENTIALITY 

The law protects the relationship between a client and a mental health professional, and information cannot be disclosed without written permission. 

Exceptions to this protection include:

 

  • Suspected child abuse or dependent adult or elder abuse, for which we are required by law to report this to the appropriate authorities.

  • If a client is threatening serious bodily harm to another person/s, we must notify law enforcement and warn the intended victim.

  • If a client intends to harm themselves, we will make every effort to enlist their cooperation in ensuring their safety. If this is unsuccessful, we may take further measures to ensure their safety.

 

ATTENDANCE

If you need to cancel or reschedule an appointment, please provide us with advanced notice. If you cancel your appointment with less than 48 hours notice, your account may be charged a $150 fee to account for the clinician’s time. Please let us know if there is an extenuating circumstance preventing you from being able to keep your appointment (i.e., illness, death in the family, etc.) so that we can respond accordingly. 

If you arrive one hour late to your scheduled testing appointment, without notice, it will be considered a no-show and you will be responsible for the missed appointment fee. 

In the case of inclement weather and an office closure, we will make every effort to contact you via telephone or e-mail to reschedule the appointment.

TREATMENT LIMITATIONS

As a rule, Pragmatic Psychological Solutions, PLLC does not take on new clients who are in need of assessment and documentation for the following situations:

  • ​Court cases of any kind (e.g., an open court case, probation, lawsuits, etc.)

  • Short or long-term disability claims

  • Emotional support, comfort, or therapy animals

TREATMENT OF MINORS

It is our policy that all custodial parents give consent for the treatment of a minor. Therefore, Pragmatic Psychological Solutions, PLLC will be unable to provide an assessment to a child under the age of 18 years if consent cannot be secured from all custodial parents.

 

If parents share legal custody and the divorce decree notes that each parent must inform the other parent of health appointments, please note that evaluation services fall under this, and you may be in violation of a court order if you fail to inform the other parent of our services with your child.

 

Also, understand that to provide consent for assessment for your child, you must either have sole legal custody OR have shared legal custody. If you have no legal custody, you cannot provide consent for this evaluation. Misrepresentation of a parent's legal right to consent to treatment may result in termination of services.

HEALTH AND SAFETY

Pragmatic Psychological Services, PLLC has safety protocols that all clients must adhere to when completing in-person psychological testing. To have an in-person session, clients must agree to bring and wear a protective mask, adhere to social distancing recommendations, and arrive and depart in a timely manner to allow the clinician to properly sanitize office surfaces and testing materials in between sessions.